Frequently Asked Questions

We have a strict policy for cancelations in less than 24 hours of the service appointment time frame. Our team works incredibly hard to ensure each client is taken care of. This requires carefully planning the days ahead and unfortunately last minute cancelations or last minute rescheduling causes a big, negative, ripple effect throughout our current day and days ahead. In an effort to keep ALL customers happy, you will be charged a cancelation fee for last minute cancellations/rescheduling:

• Cancelations that are done in less than 24 hours of the service appointment time range will result in an automatic $100 cancelation fee.
• Rescheduling appointments in less than 24 hours of the service appointment time range will result in an automatic $25 cancelation fee.

• 🧽 Standard Cleaning: Bathrooms, floors, counters, light dusting.
• 🧼 One Time and Move-In/Out: Everything above + a la carte extras.
• Customize your clean — skip rooms or add tasks.

• 📟 Get a quote & book online
• 🧼 We bring all supplies
• ⏰ You get a 1-hour ETA
• ✅ We clean as per your request
• 💳 Pay securely after cleaning

Usually a 2-person team. Large jobs: 3.

• ✅ Fully insured
• ✅ Background checked & vetted team
• ✅ Fluent in English and Spanish

We work off of 2-hour estimated time of arrival windows so that we can structure our day effectively. This allows us to get to the next client all while navigating Houston traffic and many other variables that take a toll on our time throughout the day (for example: Customer service add ons, eating and breaks!). Your scheduled time is an estimated time, not exact.

Yes! We bring eco-friendly products and pro tools. Let us know if you want us to use your supplies.

Our initial estimates are based on historical data and typical requirements for similar properties. Nevertheless, unforeseen circumstances such as excessive wear and tear or unique cleaning challenges may arise, necessitating additional time and resources.

We have an AMAZING redo policy! If you are not completely satisfied – we’ll come back and redo any missed spots/areas completely free of charge, whenever you want!

We do not offer frequency discounts.

Yes we do! Whatever your needs are, don’t hesitate to reach out directly to us and we’ll see what we can do – we strive to use our resources and accommodate everyone and all jobs.

We offer Weekly, Bi-weekly, Every 3 Weeks and Monthly recurring service. If you cancel before completing two cleanings, you will be charged a $150 early termination fee.

We’re happy to help. Reach out to us or book directly online.